Privacy, Information Security & Data Protection Policy

1. Introduction

We value the trust of our visitors, customers, and partners.
Our company is committed to protecting all personal and payment information collected through this website and related services.
We maintain strict technical and organizational measures to safeguard your data in accordance with international standards such as PCI DSS, ISO/IEC 27001, and applicable privacy laws.

2. Information We Collect

We may collect personal information such as:

  • Name, contact details, and billing information when you create an account or place an order.

  • Technical information (IP address, browser type, device data) for security and analytics purposes.

  • Data submitted through comments, forms, or uploaded content.

We do not store full credit card numbers or CVV data. All payments are securely processed by certified third-party payment providers.

3. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string created from your email address (a hash) may be provided to the Gravatar service to verify if you are using it.
You can view Gravatar’s privacy policy here: https://automattic.com/privacy/.
After your comment is approved, your profile image (if any) will be visible to the public alongside your comment.

4. Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS).
Visitors can download and extract location data from images available on the site.

5. Cookies

Our website uses cookies to improve your experience.

  • If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience.

  • Temporary cookies are used to verify browser compatibility on login pages.

  • Login cookies last two days, and “Remember Me” cookies last two weeks.

  • Screen preference cookies last one year.

  • If you edit or publish content, a cookie will record the post ID for one day.

You can clear or block cookies in your browser settings at any time.

6. Embedded Content from Other Websites

Articles or pages may include embedded content (e.g., videos, images, or social media posts).
Embedded content from other websites behaves as if you visited those sites directly and may collect data, use cookies, or track your interactions according to their own privacy policies.

7. How We Use Information

We use your information for:

  • Processing orders and managing your account;

  • Improving website performance and user experience;

  • Preventing fraud and enhancing security;

  • Meeting legal and regulatory obligations.

We never sell or trade your personal information to third parties.

8. Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.
We may also share data with service providers who help us operate our website (e.g., hosting, analytics, payment processing).
All providers are contractually required to protect your information and process it only for legitimate business purposes.

9. How Long We Retain Your Data

  • Comments and related metadata are retained indefinitely for moderation and consistency.

  • Registered users can view, edit, or delete their personal information (except username).

  • Website administrators may also view and manage this information.

10. Your Rights

You may request:

  • A copy of the personal data we hold about you;

  • Correction or deletion of your personal information;

  • Withdrawal of consent for specific uses.

Requests can be made via service@trimovafit.com.
We will respond in accordance with applicable data protection laws.

11. Data Protection and Security

We use multiple layers of protection to secure your personal and transactional data:

  • Encryption: HTTPS (SSL/TLS) encryption protects all transmitted information.

  • Access Control: Only authorized personnel with defined roles can access sensitive data.

  • Network Security: Firewalls, intrusion detection, and antivirus systems are continuously maintained.

  • Vulnerability Management: Regular system updates and security testing are performed to reduce risks.

12. Data Retention and Disposal

We retain data only as long as necessary to fulfill the purposes stated in this policy or as required by law.
When no longer needed, data is securely deleted or destroyed using industry-approved methods.

13. Incident Response

In the unlikely event of a security breach, we follow a documented Incident Response Plan to contain, investigate, and mitigate the incident.
Affected users and relevant authorities will be notified promptly when required by law.

14. Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.
We may also use secure international data transfer mechanisms if your data is processed outside your home country, in compliance with applicable regulations.

15. Updates to This Policy

This policy may be revised from time to time to reflect updates in technology, legal requirements, or our practices.
The latest version will always be available on this page, and the September 30, 2025
 above will indicate when the last update occurred.

16. Contact Us

If you have questions about this Privacy & Information Security Policy or wish to exercise your rights, please contact:

Information Security Officer
📧 Email: service@trimovafit.com
🏢 Address: 1611-7468 lansdowne rd,richmond,V7C 0B7,CANADA